Q.5 There has been an exponential increase in the usage of smart phones in the last decade. Some students now use smart phones to cheat on tests and assignments. Develop an Acceptable Use Policy concerning the use of smart phones for the Independent Institute of Education to be implemented at the various campuses.

Acceptable Use Policy

    

    1.       During tests and exams it is crucial that mobiles or any other technological devices are switched off and completely out of reach.

   

    2.       If a device is seen or heard or found during a test or exam that student should face consequences such as 0 for the test.

    

    3.       WIFI that is given at campuses should be monitored and secure to make sure students’ use of their devices are controlled.

   

    4.       Safes for phones could be provided on campus for students to hand in devices during tests.

   

    5.       Safe Assign or Turn it in must be used for all assignments.

   

    6.       Students must be discouraged to use mobiles in class if it is not for educational purposes.

   

    7.       If evidence of criminal content or cheating content is found on a device of a student they should face disciplinary action immediately. 

    

    8. The IIE institution will not be held countable if there is any loss or damage to any of your devices. 

Q.4 Use your cell phone to create a short video for tertiary students on the importance of netiquette and why it is important. Discuss the role it plays in all aspects of our lives. Upload the video on to your blog.

Reference:
Virginia Shea. The Core Rules of Netiquette. http://www.albion.com/netiquette/corerules.html

Q.3 Discuss the Internet of Things and how it will affect businesses in South Africa. Identify a sector in the industry and detail how it will be impacted.

“The Internet of Things” can be described as anything or device that connects to the internet. Technology is changing every day, so is the internet changing, more creative ways to access the internet is created too. One can now use more than just a computer to access the web, it’s possible from phones, tablets, gaming systems, even cameras and watches can now connect one with the world wide web, and of course the possibilities will grow more as time goes.

There can be positive and negative impacts to businesses through the internet of things. If a country is given a bad image online, they will lose business as apposed to growing if they keep up a good name. South Africa as a growing country is using social media and internet platforms daily to give feedback on grow and development which helps them develop more. This can boost the amount of clients they get or loose, if looking at an industry like Hospitality it is greatly affected of the image South Africa gives online.

The Hospitality Industry is growing rapidly in South Africa and will carry onto in the future as we are being noticed more and more by the outside world. As most of society is using technology paired with the internet to share their experiences, people can do research before going to a specific place. Now with apps like trip advisor you can even get a quality rating and comments from others on food, services and accommodation and this way others can keep with the trends.

Since the large amounts of tourists from the 2010 world cup South Africa’s Tourism and Hospitality Industry has grown tremendously. This is because our beautiful country and hospitality was advertised all over the world on TV and social media. And the more people come and have a good experience, the more they will use the internet to connect us and show the world what we have to offer. Therefore we need to keep up our good image and we will keep having good business and grow to a better South Africa. 

Q.2.3 Provide a few tips on how one can manage their digital footprint?

    Tips for managing your digital footprint:

    

    ·      Keep track of your accounts. If you don’t use one, delete it.

    

    ·     Don’t make all your passwords the same. Rather have a password keeper if you can’t remember them.

    

    ·     Use privacy settings, on social media like Facebook don’t make your profile visible to the public.

    

    ·     Create a secondary email account.

    

    ·     Don’t link your accounts, although it’s easy to sign into sites through Twitter or Facebook, rather create another email or account than giving that app or website access to your details of another personal account.

    

    ·     Don’t post or send something you will regret in the future, once that drunk picture is online it’s there to stay, so simply be responsible when deciding what to share.

    

    ·      One can also use digital tools that can prevent tracking cookies, that way one can make sure one is are less likely to be hacked or given a virus and keep control of site scripts.

Reference: Boyle, J. 2017. 11 Tips For Students To Manage Their Digital Footprints http://www.teachthought.com/the-future-of-learning/digital-citizenship-the-future-of-learning/11-tips-for-students-tomanage-their-digital-footprints/

Q.2.2 Digital footprints can be construed as trails that digital citizens leave online. Do you think that digital footprints could become a problem? Discuss.

Yes, a lot personal information is added to Internet everyday by every person and it will stay on the internet forever, no matter if it is deleted. If it is traced and in the hands of the wrong person a lot of damage can be done. Once your footprint is made online you are always there and can be found. Your privacy is at risk when you are available on online, your personal life can be accessed and serious harm can be caused to your self-image, self-esteem and even criminal cases can arise.

Your footprint is your reputation online, even a future employer can google your name and come up with all your past posted information and social media sites.

Also advertisement is created per person related to the content they post and search, ever wonder why the adverts make sense to what you are interested in?

Therefore one should be careful about what you post and do online, it can be positive for you and also have a hugely negative impact on your reputation.

Q.2.1 Unemployment between the ages of 15 and 24 has reached a staggering 71 million (ILO, 2016). Solution fluency is a guided problem solving framework that consists of six D’s. Use the solution fluency process to solve unemployment problems in your area. Provide a brief background of your area and how you intend to tackle this problem.

I live in Fish Hoek, a small valley that has many schools and young people. But we also have two informal settlements in the area, this means there is lots of unemployment in our area, many young people are on the street and homeless people begging on the street.

Define: By defining the smaller problem that causes the big problem is important, one needs to make sure of the exact problems, then write a hypothesis and plan where to go after that.

Unemployment of people in Fish Hoek, is caused by the large amount of people especially unskilled youth that come from the informal settlements, there is also not enough job opportunities for the amount of people, as it’s a small area yet has so many people.

Discover: One needs to understand and explore how this problem evolved, what happened in the past and what could have been different.

Problems in the area go back to apartheid, as many problems in South Africa. After apartheid the government allowed for informal settlements to develop, they did not do enough to educate the “less fortunate” and therefore proper communities were not formed. Now there are too many people in one place living on top of each other, many uneducated and unemployed. The government should have made more efforts to educate people, to give them better housing and not allowing for informal settlements to grow at such a rapid rate. More jobs should have been created and skills should have been taught to those who are working.

Dream: Now imagine the solutions, think forward for a better future. The possible and impossible are evaluated. Time to be creative.

Workshops are a good start to educate and teach skills to those in need of a better future. The government should support their schools and it’s families more, BUT they can’t only support them without the citizens taking responsibility themselves. More jobs can be created that have value to the community too, like clean-up projects or building of structures.

Design: Now the solution must be made a reality, involving gap-analysis and setting out the steps to get to the final result.

Funding should be provided by the government and private sector who want to see change. This will able to creation of workshops, helping programmes, and small job creation.

Deliver: The design needs to be produced and published. Having fund raising from local schools who created plays or art on auction. Having experiments and people take part. Locals give ideas to help out the community. And then finally this is all presented to the outside and the money is made.

Debrief: Evaluating all the previous steps. Was the problem correctly defined, enough information found? Was there a possible, suitable solutions and then a good final presentation. This is all part of the future problem solving. 

Q.1.4 Create a LinkedIn account and subscribe to two at least 2 groups that are relevant to your field of study. Add a link of your profile to your blog.

https://www.linkedin.com/in/emmenette-horn-649979142

Q.1.3 Organisations such as Facebook, Airbnb and Uber have harnessed social capital to grow their market shares and become major disruptive forces in their industries. Define and explain how a digital citizen can build and enhance social capital.

Social capital is “the collective value of all social networks (who people know) and the inclinations that arise from these networks to do things for each other (‘norms of reciprocity’). The central premise of social capital is that social networks have value” (BetterTogether initiative, [s.a.]).

The more social networks are used the more people create trust, co-operation, information and exchange this in return creates value between those that are connected and this is what builds social capital. Skills like communication and social skills are also improved, digital literacy increases and even the self-worth of the individual is higher. 

Q.1.2 Facebook in a quest to mitigate the effects of infrastructure and the digital divide have launched Project Aquila. The problem of infrastructure is prevalent in Africa. Discuss the implication of all the different forms of the digital divide.

  ·     A Socio-economic divide: the ability to access the internet is part of the socio-economic divide related to developed and developing countries. As many countries have not yet developed proper structure or have a growing economy, they aren’t able to have devices that can connect them to the web.

  ·     A Divide in infrastructure: further as there is a slower growing rate of infrastructure in developing countries they will not be able to have up-to-date technology and structures to improve their range for the citizens to have access. South Africa is a good example with our electricity infrastructure that is so poor.

  ·     A Divide in content: English is a widely spoken language, one can now find almost all websites in English, it dominates the web. Problem comes with those that do not speak or use English, they are divided from the rest. Therefore there is a difference in content and understanding of from one person to another.

  ·     A Gender divide: especially in developing countries there is a gap between women and men when it comes to using the internet. As there are far less women that access the internet the women are missing out on job opportunities, support groups, economic info and they are not getting those educational benefits, this means women can’t be developed further to empower the country as a whole.

  ·     A Skills divide: digital literacy is important, not only does one need access to technology and the web, one needs the skills to work it and learn from it. There is an increase in the development of technology everyday, therefore there needs to be increase in the skills development rate.

  ·    The Universal access divide: there is also those that are physically disabled, which means they have a problem connecting and using technology. Although this is not a lack of skill. The availability is not big but the costs is huge.

Reference:

• 2015. Digital Citizenship. Learning Unit 1. Module Manual. First edition. The Independent Institution of Education. Unpublished.  

Q.1.1 Ribble (2011) identifies nine elements that make up digital citizenship, encompassing the issue of the use, abuse and misuse of technology. Briefly discuss these nine elements.

1.       Digital Access: is being connected to the digital world, society is depending more and more on the electronic uses around us. But not everyone always has equal rights and possibilities to access the web world.
2.       Digital Etiquette: “netiquette” are more than just rules and policies but also what is appropriate behaviour online. One should be respectful and decent when using technology.
3.       Digital Law: as any law, everyone who plays and works online need to follow the responsible rules, theft and crime is unethical and can have serious consequences.
4.        Digital Communication: communication is the exchange of information between two or more people. Today one can instantly send someone information to another country or even continent. But not everyone is used to this way yet and still need to learn, also those that are making use of it need to be responsible and make decisions that are appropriate.
5.        Digital Literacy: is being able to use technology to communicate, create and find information. Digital literacy is a necessary skill, this will shape the way the digital world looks and how people use technology responsibly.
6.       Digital Commerce: is the buying and selling of goods or services over the internet. Citizens of the digital world need to learn to how to undergo these trades legally and effectively.
7.        Digital Rights and Responsibilities: citizens have a right to privacy, free speech, etc. but also the expectation to be responsible in the way they use technology. For the digital world to be productive both of these must work together.
8.       Digital Safety and Security: users need make sure they are protected from outsiders, very personal information of all the digital users are all over the web and it can do much harm in the wrong hands. There are many programs available for use, like anti-virus and back-up systems.
9.       Digital Health and Wellness: as many things, the internet can also cause harm to your physical being. There are negatives like addiction to internet or using the internet for the wrong things, it can also cause harm to your eyes, ears and back. So citizens must be taught to protect themselves. 

Reference:

• Mike Ribble. https://www.iste.org/explore/ArticleDetail?articleid=101
• 2015. Digital Citizenship. :Learning Unit 1. Module Manual. First edition. The Independent Institution of Education. Unpublished.